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Refund Policy

Refund Policy

Visit Space City Houston

Effective Date: April 19, 2026


Overview

Visit Space City Houston offers digital services including business listings, featured placements, and advertising opportunities. Due to the nature of digital products and promotional services, all sales are generally final and non-refundable unless otherwise stated.


Eligibility for Refunds

Refunds may be considered under the following conditions:

  • Duplicate payment or billing error
  • Service was not delivered as agreed
  • Technical issues on our platform prevented your listing from being published

To request a refund, you must contact us within 7 days of purchase.


Non-Refundable Services

The following are non-refundable:

  • Published business listings
  • Featured or sponsored placements that have already gone live
  • Advertising campaigns that have started or been completed
  • Promotional services that have been executed

Cancellation Policy

You may cancel recurring services (if applicable) at any time. However:

  • Cancellation does not guarantee a refund for prior charges
  • Services will remain active until the end of the billing period

Processing Refunds

If a refund is approved:

  • It will be issued to the original payment method
  • Processing time may take 5–10 business days, depending on your payment provider

Contact for Refund Requests

Contact Us: https://visitspacecity.com/contact


Submission Guidelines

Visit Space City Houston


Purpose

These Submission Guidelines ensure that all listings on Visit Space City Houston maintain high quality, accuracy, and SEO performance, while delivering value to users exploring Houston—especially ahead of major events like the 2026 World Cup.


Listing Requirements

All submitted listings must include:

  • Accurate business name and contact information
  • Clear and detailed description of services or offerings
  • High-quality images relevant to the business
  • Correct category selection

Incomplete or low-quality submissions may be rejected or delayed.


Content Standards

Submitted content must be:

  • Original or properly authorized for use
  • Free of misleading, false, or exaggerated claims
  • Professional and relevant to the Houston area
  • Written clearly (no excessive spam keywords or keyword stuffing)

Prohibited Content

The following content is not allowed:

  • Illegal, harmful, or fraudulent services
  • Offensive, abusive, or discriminatory language
  • Copyrighted material without permission
  • Adult, violent, or misleading content
  • Spam, duplicate, or low-value listings

Image Guidelines

Images should:

  • Be high resolution and visually clear
  • Represent the actual business, product, or service
  • Not contain watermarks (unless owned by the business)
  • Avoid excessive text overlays or promotional clutter

SEO Best Practices (Recommended)

To maximize visibility on Visit Space City Houston and search engines:

  • Use natural keywords (e.g., “Houston restaurants,” “things to do in Houston”)
  • Write compelling, user-focused descriptions
  • Include unique details that differentiate your business
  • Keep titles concise and descriptive

Review and Approval Process

  • All submissions are reviewed before publication
  • Approval times may vary depending on volume
  • We reserve the right to edit listings for clarity, formatting, and SEO optimization

Listing Removal or Suspension

We reserve the right to remove or suspend listings that:

  • Violate these guidelines
  • Contain inaccurate or outdated information
  • Receive repeated user complaints
  • Harm the integrity of the platform

Updates to Listings

Business owners are responsible for keeping their listings up to date.

Outdated or inactive listings may be modified or removed to maintain platform quality.


Contact for Submissions

For questions about listings or submissions:

Contact Us: https://visitspacecity.com/contact


Strategic Note (Important for Your Growth)

These two sections do more than protect you—they:

  • Set expectations for paying customers
  • Improve listing quality (which boosts SEO rankings)
  • Position your site as a trusted Houston directory before World Cup 2026 traffic surge